Privacy declaration
Playpen.eu is responsible for the processing of personal data as shown in the privacy statement.
- Contact details
- Personal data that we process
- Special and / or sensitive personal data that we process
- For what purpose and on what basis we process personal data
- How long we keep personal data
- Sharing of personal data with third parties
- Cookies, or similar techniques
- Your rights. View, modify or delete data
- How we protect personal data
Contact details
Postal address: Reidans 21, 2907TD in Capelle aan den IJssel
Telephone: 0107430404
Email: info@playpen.eu
Website: https://www.playpen.eu
Personal data that we process
Playpen.eu processes your personal data because you provide this data to us and use our services. Below you will find an overview of the personal data that we process:
- First and last name
- Address data
- Telephone number
- E-mail address
- Bank account number
- IP address
Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in children's online activities in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@playpen.eu for deletion of this information. We do not collect data such as: race, religion, political preference, sexual orientation, health or criminal history.
For what purpose and on what basis we process personal data
We will only process your data with your explicit permission, whereby you will be asked to tick a box if you agree. The processing of your data is necessary for:
- Securing and optimizing the web store
- Processing your order
- Sending status changes
- Delivery of goods
- Contacting (if necessary)
How long we keep personal data
Playpen.eu does not store your personal data for longer than is strictly necessary for the implementation of the (purchase) agreement and to meet legal obligations. To comply with the legal obligations, we use a retention period of 7 years (tax retention obligation) for the following personal data:
- First and last name
- Address data
- Bank account number
Sharing of personal data with third parties
Playpen.eu shares your personal data with third parties for the implementation of the (purchase) agreement and to comply with any legal obligation. We only do this with your explicit permission.
The categories to which these third parties belong are:
- Hosting: For the safe hosting of the web store
- Payments: for the secure handling of payments
- Logistics: to be able to deliver goods to you
- Administration: for handling invoices and tax obligations
- Analytics: for analyzing user flows, traffic sources and page views
We conclude a processing agreement with third parties that process your data on our behalf to ensure the same level of security and confidentiality of your data. For an overview of processors that Playpen.eu works with, click here. Playpen.eu remains responsible for these processes.
Cookies, or similar techniques
Playpen.eu only uses technical, functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can opt out of cookies on your first visit to the web store or by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.
Your rights. View, modify or delete data
You have the right to view, modify or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Playpen.eu and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data, request for withdrawal of your consent or objection to the processing of your personal data to info@playpen.eu
To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.
Playpen.eu would also like to point out that you have the option to file a complaint with the National Data Protection Authority. This is possible via the following link:
https://autoriteitonergegevens.nl/nl/contact-met-de-autoriteit-persongegevens/tip-ons
How we protect personal data
Playpen.eu takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@playpen.eu